Success Score Help

Understanding Yousuccess’s freelancer levels

The level system provides a transparent view of performance on the platform and unlocks benefits as you progress through the marketplace.

About Yousuccess’s level system

The level status reflects performance across six metrics: success score, rating, response rate, orders, unique clients, and earnings.

Level criteria & metrics

LevelSuccess ScoreRatingResponse RateOrdersUnique ClientsEarningsAdditional Evaluation
Level 15+4.4+80%53$400No
Level 27+4.6+90%2010$2,000No
Top Rated9+4.7+90%4020$10,000Yes

Performance Metrics

Success Score

The success score evaluates each Gig in key areas related to the order process and the relationship with clients.

  • Client satisfaction
  • Effective communication
  • Conflict-free orders
  • Order cancellations
  • Delivery time
  • Value for money
Rating

Average of ratings provided by buyers you have worked with.

Response rate

Percentage of responses to new messages within 24 hours over the last 90 days.

Orders

Total number of completed orders.

Unique Clients

Number of different buyers you have worked with.

Earnings

Total net earnings on the platform.

Progress tracker & leveling

Metrics are evaluated daily. Level 1 and Level 2 advance automatically when all six criteria are met. Top Rated requires an additional review.

Level benefits

As you move from new freelancer to Level 1, Level 2, and Top Rated, you unlock more visibility, tools, and support benefits in the marketplace.

FAQs

How often can my level change?

Metrics can improve daily. Moving down starts with a 30-day grace period when top-row metrics fall below the current level requirements.

How is the level system reflected in the marketplace?

Badges for Level 1, Level 2, and Top Rated appear on gig cards, gig pages, and freelancer profiles.

How are levels related to Pro?

Pro status is approved based on professional experience, while level status depends on marketplace metrics.

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